Moy Park Limited (“We”) are committed to protecting and respecting your privacy.
Please read the following carefully to understand our use of, and procedures, regarding your personal data and how we treat it. This website is not intended for children and we do not knowingly collect data relating to children.
We comply with our obligations as Data Controller under applicable data protection laws, including: (i) EU General Data Protection Regulation ((EU) 2016/679) (‘EU GDPR’; (ii) UK General Data Protection Regulation (as defined in The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019) (‘UK GDPR’); and (iii) Data Protection Act 2018, and any subsequent legislation when handling your personal data (the ‘Data Protection Law’).
Information we collect from you
We may collect, store and process the following data about you when you use our website, contact us or enter into any contractual arrangement with us:
Information you give us. This is information about you that you give us by filling in forms on our site https://www.moyparkchicken.com (“our site”) or by corresponding with us by phone, e-mail or otherwise (including through our pages on Facebook, Twitter and any other social media networks). It includes information you provide when you register to use our site, subscribe to our services, enter into a contract with us, search for a product, place an order, participate in discussion boards or other social media functions on our site or our Facebook and Twitter pages, enter a competition, promotion or survey, or when you report a problem with our site or our products or services. The information you give us may include your name, address, e-mail address and phone number, financial information, personal description, photograph and any other business information you provide in connection with any contract or business relationship we have with you.
Information we collect about you. Each time you visit our site we will automatically collect the following information:
Information we receive from other sources. This is the information we receive about you if you use any of the other websites we operate or the other services we provide (including, without limitation, our pages on Facebook and Twitter and any other social media services from time to time). We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will receive personal data about you from various third parties and public sources, including Technical Data from Google Analytics / Google Tag Manager based outside the UK and EEA.
Uses and lawful basis of processing of the information
Generally we will use the information we gather about you in accordance with the following lawful bases of processing:
Information that may be shared with third parties
Your personal data will be accessed by authorised staff who need to have access to that information in order to pursue the above purposes. Your personal data may be made available to recipients providing relevant services to us, such as IT software providers, insurers and legal advisers (who only process your personal data in accordance with our instructions) or government authorities as required by law.
We utilise the services of Pilgrim’s Shared Services Ltd (PSSL) to provide IT, accounts and payments and other key function services which means that we may share your information with PSSL who are bound by terms of confidentiality and must meet our standards in regards data protection. PSSL act as the data processor for the us in this respect. We will also share your information as necessary with our UK based sister companies including Pilgrim’s Pride Limited, Pilgrim’s Food Masters UK Limited and Pilgrim’s Food Masters Ireland Limited and their affiliates.
We may also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to defend or make any legal claim; or to protect the rights, property or safety of the business, employees, customers or others. Personal data may also be disclosed to external parties in connection with any external third party regulatory or customer audits, sale or purchase of the business or assets, as well as to parties you authorise us to disclose your personal data to. We do not sell your personal data to any third party.
We may from time to time operate an ethical helpline which offers an outlet for any concerns you might have in relation to our operations that you cannot or do not feel able to raise in other ways. In order to provide an element of confidentiality, this hotline is operated by a third-party processor. The third-party processor providing the ethics line is currently based in the EEA but the helpline is administered by our parent company Pilgrim’s Pride Corporation (‘PPC’) and its majority shareholder, JBS USA, acts as the Data Controller. Both of these companies are based in the United States of America. If you choose to use this service you will be provided with privacy information relating to the use of that service when logging your concern.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our lawful instructions.
We may transfer your personal data outside of the UK or EEA to a country that may have privacy protections less stringent than in the EEA or UK. For instance, we may transfer your personal data to our group companies based in the United States of America in order to: (i) perform our contract with you including processing invoices and making payments and contract administration: (ii) as part of our regular reporting activities on company performance; (iii) for system maintenance support and hosting of data; (iv) IT and website support. Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us using the details at the bottom of this Policy if you want further information on the specific mechanism used by us when transferring your personal data outside of the UK or EEA.
How long we store your data
Data will be retained only as long as is necessary and in accordance with the personal data retention periods set out in our Retention Guidelines. Please contact us using the details at the bottom of this Policy if you would like further information on how we retain data.
In some circumstances we may anonymise your personal data (so it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Automated decision making
Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making unless we have a lawful basis for doing so. Where your data is subjected to automated processing, we will inform you in advance.
Under certain circumstances, by law you have the right to:
You will not have to pay a fee to access any of the rights set out above, including the right of access to your personal data.
In addition, in the limited circumstances where you may have provided your consent to the processing of your personal data, you have the right to withdraw your consent at any time. This will not affect your contractual relationship with us.
Some of these rights are not automatic, we reserve the right to discuss with you why we might not comply with a request. If you want to exercise one of the above rights, please contact us using the details at the bottom of this policy.
To comply with any request you make we may require evidence to prove your identity to ensure we are complying with your request.
You retain the right to lodge a complaint about our management of your personal data to the relevant supervisory authority, including: